A separate BotDesk product built for product catalogs — its own plans and a free tier. Run a salon, clinic, or home-service business? See our main plans →
Most shoppers who leave had a question no one answered fast enough. BotDesk adds a 24/7 AI shopping assistant to your store that answers sizing, fit, shipping and returns in the moment — so more carts make it to checkout.
Live in 5 minutes · one line of code on Shopify or any site · no card to start.
Built for growing brands that live on their content — every follower you send to your site should have a reason to buy, not a reason to bounce.
"Will this fit me?" is the #1 reason a shopper hesitates. The bot answers from your size guide and product details, so they buy with confidence — and send fewer returns back.
When someone stalls on shipping cost, delivery time, or "is this in stock," the answer arrives right there in the chat — before they close the tab and forget you.
Your best traffic comes from a late-night scroll. The bot never sleeps, so a shopper who's ready to buy at midnight isn't waiting on your DMs until morning.
It handles the repetitive post-purchase questions — order status, returns, exchanges — taking them off your plate so you can spend your time growing, not replying.
BotDesk reads your products, policies, shipping and returns pages and trains itself on your brand in about five minutes.
Pick "Online store" and it talks like a shopping assistant — products, sizing, shipping, returns. Match your colors and logo in a click.
Drop the snippet into your Shopify theme (or any site) and it's live. Every chat and captured shopper lands in your dashboard.
Most website chat tools are scripted FAQ widgets or enterprise help desks built for big support teams. Here's the honest difference for a growing store.
| Most AI chat tools | BotDesk | |
|---|---|---|
| Product knowledge | You feed it scripts and FAQs by hand — and they go stale | Trains on your live catalog and policies, and re-syncs when your store changes |
| Recommendations | A canned answer, then the shopper's on their own | Suggests complementary products from your own catalog, like a good salesperson |
| Sizing & fit | Generic reply or "contact us" | Answers from your size guide and product details — fewer stalled carts, fewer returns |
| "Where's my order?" | Dead-ends, or needs a separate help-desk subscription | Live on WooCommerce now — the shopper gives their order number and email, the bot looks it up and answers with status and tracking, right in the chat (Store Pro). Shopify order tracking is built and coming soon — Shopify requires an app review before real stores can turn it on. |
| Setup | Developer work or app configuration | One line of code — live in about 5 minutes on Shopify or any site |
| Pricing | Per-conversation or per-resolution — the bill grows as you grow | Flat monthly price from $19, unlimited chats |
These are the Store plans — separate from BotDesk's main service-business pricing.
No per-conversation fees and no surprise overage bills as you grow. Start on a 7-day free trial and cancel any time before it ends — if it lands even a handful of extra orders a month, it has already paid for itself.
Not a clothing brand? Store and Store Pro cover any online store — the assistant adapts to whatever you sell. Store Style just adds the fashion-specific parts, so pick the tier by the features you want, not by your industry.
Every paid plan: card at checkout — no charge till day 8, and cancel anytime before then. Plus our simple guarantee — if your first month brings zero customer conversations through the bot, email us and we'll refund your first month, no forms, no hassle. (The Free plan needs no card at all.)
No. BotDesk works on Shopify and on any website — WooCommerce, Wix, Squarespace, BigCommerce or a custom site — with one line of code. On Shopify it can also read your live catalog.
It trains on your store — your product catalog and your shipping and returns policies — in about five minutes, and re-syncs when your store changes so answers don't go stale.
The questions that stall a checkout: sizing and fit, shipping times, returns and exchanges, and product details — in the moment, 24/7. After the sale it handles order-status and returns questions too.
It says so plainly rather than inventing an answer, and captures the shopper's question so you can follow up. It never makes up a product.
Store plans start at $19/month, with a free tier to try it and a 7-day free trial on paid plans. Store pricing is separate from BotDesk's main service-business plans.
Get your store's AI shopping assistant live today. Five minutes to set up, seven days free to try.
Start your free trial