Your store assistant
What shoppers are asking about
Pulled from real conversations — the products mentioned most often. This is what your bot is being asked to sell.
Catalog
What kind of store is this?
Tells the assistant what to lead with — fit and sizing for clothing, specs and compatibility for electronics, allergens for food, and so on.
Your plan also includes outfit & styling advice — shoppers can ask what goes with what, and the assistant builds a look from products you actually stock.
Train on your store
Paste your store URL. On Shopify we also read your public product feed, so sizes, colors, prices and stock come in automatically.
What the bot knows
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Shopper chats
Photo searches
The photos themselves are never stored — only what the shopper asked. That keeps their images private and your storage small.
Install
Your install code
Paste it just before </body>. Nothing else to configure.
Shopify
Online Store → Themes → ⋯ → Edit code → theme.liquid → paste before </body> → Save.
Order tracking
Connect Shopify and the assistant answers “where's my order?” for real. It asks the shopper for their order number and the email on the order, and only ever answers when both match.
Already have an Admin API token? Paste it instead
Only for stores with a legacy custom app. New Shopify stores can't create these any more — use the button above.
Where to get the token
First try Settings → Apps and sales channels → Develop apps. If you see Create an app, use it: name it, open Configuration → Admin API scopes, tick read_orders, Save, then Install and reveal the token.
If that screen only shows a “Dev Dashboard” card with no Create button, Shopify has moved app creation off the admin. Go to dev.shopify.com → Apps → Create app → “Start from Dev Dashboard”, add the read_orders scope, tick Use legacy install flow, Release, then install it on your store to get the token.
Only read_orders is needed — never grant write access. The token is stored encrypted and is only ever used for that one lookup, after the shopper proves the email on the order.
Not on Shopify? Connect a WooCommerce store
In WordPress: WooCommerce › Settings › Advanced › REST API › Add key, set permissions to Read, then paste both halves here.
Read access only. We check the key against your store before saving it, and store it encrypted.
Order tracking
Live “where's my order?” lookups come with Store Pro. On your plan the assistant still collects the order number and email so you can answer it yourself.
See store plans →